Mandy Williams, Vice President of Learning and Development at First American, was Featured in October issue of Equipment Leasing and Finance Magazine article: "Focus on Learning."
Williams says that when it comes to training, employees are enthusiastic and competitive.
“Our Salesforce platform training leverages badging and a gaming element, which instills competition to complete the most courses,” she says, adding, “We’ve had to relocate some of our instructor-led courses to larger rooms based on the sign-up rate.”
Williams says First American Equipment Finance also has a large number of colleagues who participate as mentors, and a large number who want to be mentees.
See the full article here.